📌 FAQ (Frequently Asked Questions)
🛍 Ordering & Payment
❓ What payment methods do you accept?
✔ We accept Visa, Mastercard, PayPal, Apple Pay, Google Pay, and Afterpay (for buy-now, pay-later options).
❓ Can I cancel or modify my order after purchase?
✔ Orders can be canceled/modified within 12 hours of purchase. After that, they are processed for shipping.
📦 Shipping & Delivery
❓ How long does shipping take?
✔ Standard Shipping: 5-10 business days (US)
✔ International Shipping: 7-15 business days
❓ Do you offer free shipping?
✔ Yes! We offer free shipping on orders over $100.
❓ How can I track my order?
✔ After your order is shipped, you’ll receive a tracking number via email. You can also track it [here] (insert tracking link).
🔄 Returns & Exchanges
❓ What is your return policy?
✔ You can return items within 30 days of receiving your order. Items must be unworn, unwashed, and in original condition.
❓ How do I start a return or exchange?
✔ Contact us at support@vxndrip.com with your order number, and we’ll guide you through the process.
❓ Are there any items that cannot be returned?
✔ Limited Edition Drops and customized products are final sale and cannot be returned.
💳 Refunds
❓ When will I get my refund?
✔ Refunds are processed within 7-10 business days after your return is received.
❓ Can I get store credit instead?
✔ Yes! If you prefer, we can issue a gift card or discount code for future purchases.
🚀 Still have questions?
📩 Email us at support@vxndrip.com – we respond within 24 hours!